Yeah I was waiting for someone to say that!!!!

I suppose, ultimately, I am of the belief that the railways shouldn't have been privatised, but I, along with every other member of railway staff, have to work with what we've got.

Which is a system where the train operators, who are only responsible for some of the delays, are perceived by the vast majority of the public to be responsible for all of them, and passengers take out their frustrations on frontline staff who are in most cases trying their best.

The railway system nationwide is a victim of its own success, with passenger numbers now past their previous highs just after WWII on a network which, thanks to Beeching in the 60's is now somewhat smaller.

The only solution is to increase train sizes or track capacity - work which in itself is expensive, which train operators on short term franchises are understandably reluctant to fund, and which will itself cause the disruption to services which the railways are forever criticised for!